Things you may not know about performance management
Best performing companies worry less about performance and more about capabilities..!
When it comes to measures… less is more…!
Performance management is all about people..!
Most companies do not understand their competitive structure
It is very easy to demotivate people… but equally difficult to motivate them
You can gain control without “controlling”…!
It is possible to design interventions that deliver short term performance gains strengthening long term sustainability
It is all about clear and consistent communication
Simple visual techniques are powerful drivers of performance
Productivity often wins over customer service!… ever wondered why?